Privacy Notice

This Privacy Notice applies to CoverageCases attorney accounts and marketplace activity. CoverageCases, LLC is the operator responsible for the practices described here. This notice is version coveragecases-platform-v1.1 and becomes effective on July 21, 2026 at 10:55:20 a.m. Eastern Time only when the exact version is activated.

Privacy questions or verified access, correction, or deletion requests may be sent to admin@sanchezvaughn.com or mailed to CoverageCases, LLC, 401 E. Jackson Street, Suite 3300, Tampa, Florida 33602.

We collect account and identity information; login and contact information; firm, office, practice-area, county, availability, and profile information; Florida Bar number and verification records; avatar references; coverage-request logistics; messages; reviews; subscription and billing status; support and administrative records; security and ordinary server logs; and versioned legal-assent records.

Payment-card details are collected and processed by the payment processor, not stored as complete card numbers by CoverageCases. The platform may receive identifiers, status, plan, billing-period, cancellation, and transaction information needed to operate the technology subscription.

CoverageCases is designed for minimum scheduling and logistical information. Do not submit confidential case documents, privileged strategy, client communications, government identification numbers, complete dates of birth, financial or health records, passwords, authentication secrets, or other sensitive personal information.

Use a separately evaluated secure channel for substantive files and confidential materials. CoverageCases does not promise a confidential document repository or secure case-file transfer at launch.

We use information to authenticate users; verify and administer attorney accounts; display profiles, availability, and coverage opportunities to eligible users; support request acceptance, messaging, completion, and reviews; administer subscriptions and legal assent; prevent abuse; maintain security; respond to support, privacy, billing, and legal requests; enforce platform rules; and comply with law.

We do not use CoverageCases to connect prospective clients with lawyers. We do not sell attorney or client information as consumer legal leads.

Information is disclosed to other eligible users only as needed for platform functions, including profiles, availability, request logistics, assignment, messages, and reviews. Request details may be masked until access requirements are met.

We may disclose information to service providers supporting hosting, authentication, database and storage, payment processing, necessary communications, security, and professional services; to authorities or others when required by law or reasonably necessary to protect rights, safety, and platform integrity; and in a documented business transfer subject to applicable obligations.

Service providers receive only the information reasonably needed for their functions and are not authorized by CoverageCases to use it for unrelated purposes.

CoverageCases will not activate this Notice for registration or new Checkout until the operator has separately verified operational retention controls for the schedule below. While this Notice is active, active-account data is retained while reasonably needed to operate the account; denied or incomplete applications and verification evidence are retained for two years after final action; and marketplace requests, engagements, messages, reviews, and support records are retained for three years after closure.

Legal assent, contract and version records, billing and tax records, and material administrative records are retained for seven years after account closure or the relevant transaction. Ordinary security and authentication logs are retained for 90 days. Incident, fraud, dispute, investigation, and legal-hold records are retained as required for the applicable matter.

Verified deletion of replaced or eligible account avatars from active storage, together with a documented backup-expiry and recovery procedure, is an activation prerequisite. Backup copies may remain until the verified provider expiry process completes and are not promised to disappear immediately when active data is deleted.

You may request access to or correction of your account information and may request deletion of eligible information. A documented, operator-verified request and account-deletion workflow is an activation prerequisite. We verify the requester and may deny or limit a request when retention is required for law, fraud prevention, security, billing, contracts, disputes, professional obligations, or preservation of the append-only legal-assent history.

Deleting an account does not cancel duties or agreements between attorneys and does not require deletion of records that must be retained under the schedule or a legal hold.

We use administrative, technical, and organizational safeguards appropriate to the product and information, but no system is completely secure. Users must protect credentials and promptly report suspected unauthorized access or security incidents to the support email.

We will investigate reported incidents and provide notices when required by applicable law. This statement is not a guarantee that every attempted intrusion, outage, or loss can be prevented.

We may send transactional account, authentication, security, billing, legal-update, support, and service communications needed for the relationship. Marketing email requires a separate affirmative opt-in. CoverageCases does not use SMS for launch communications.

You may withdraw optional marketing consent without losing service. You cannot opt out of communications necessary to administer an active account, subscription, security matter, legal update, or support request, but you may close the account and cancel the subscription subject to the governing terms.

A material change to this notice requires a new immutable platform version and fresh affirmative assent before affected marketplace activity. Prior versions and assent history remain preserved.